Bringing your cat home

• Give them one small, quiet room to start — with their litter box, food, water, and a cosy hiding spot. A whole house at once is overwhelming.
• Let them come out and explore on their own. Don't pull them from hiding.
• Keep noise, visitors, and other pets to a minimum while they find their feet.

• Hiding, a low appetite, and quiet days are completely normal. Some cats take a week or more to relax. This isn't a sign anything is wrong.
• Sit nearby and talk softly so they get used to you, without forcing contact.
• Make sure fresh water and food are always easy to find.

• Let your cat approach you, not the other way around. Patience wins faster than picking up.
• Slow blinks, a calm voice, and treats build confidence.
• Play with a wand toy — play turns nervous energy into comfort and bonds you together.

• Keep windows and balconies secured. A startled cat can bolt or fall, and new cats are especially flighty.
• Tuck away cords and small objects. Many houseplants are poisonous to cats (for example, lilies, aloe vera, and pothos), and so are some everyday foods (for example, onions, garlic, chocolate, and grapes).
• Our cats are indoor cats. Please keep them safely inside.

• Keep feeding times and the litter box consistent — routine is reassuring.
• Place the litter box somewhere quiet and easy to reach, away from food and busy areas.
• Introduce any food changes gradually to avoid an upset stomach.

Most settling-in behaviour is normal, but reach out to your vet if you notice:

• No eating or drinking for more than about a day
• Repeated vomiting or diarrhoea
• Laboured breathing, lethargy, or hiding paired with clear distress
• Not using the litter box once they've settled

When in doubt, a quick call to the vet is always worth it.

You're not on your own. If you have any questions, reach out to us anytime.